- General
- PARDEEP KNITTING WORKS, having its registered address at Jagdeep Nagar, b25-g5-2196, ST NO 2, NEAR GWALA DAIRY, SEKHEWAL ROAD, BASTI JODHEWAL, LUDHIANA 141007 PUNJAB Marg (“Pardeep Knitting Works,”, “we”, us,” or our), is managing and operating the mobile website https://whitehawksports.com/ (collectively referred to as White Hawk Sports), through which it inter alia facilitates the sale of apparel and accessories (“Products”) to the users.
1.2 This privacy policy (“Privacy Policy”), together with the Terms, governs your use of White Hawk Sports and describes our policies and procedures on the collection, use, disclosure, processing, transfer, and storage of the information provided to us by you. By using, browsing, accessing, or purchasing from White Hawk Sports, you agree to be bound by the terms of this Privacy Policy and consent to the collection, storage, possession, dealing, handling, sharing, disclosure, or transfer of your information in accordance with the terms of the Privacy Policy. We shall not use the user’s information in any manner except as provided under this privacy policy. Capitalised terms used herein, if not defined, shall have the same meaning as ascribed to them under the Terms.
1.3 This document is an electronic record and is governed by the provisions under the Information Technology Act, 2000, and rules made thereunder as may be applicable, as well as the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
1.4 This Privacy Policy sets out the type of information collected from the users, including the nature of sensitive personal data or information (defined hereinafter), the purpose, means, and modes of usage of such information, and how and to whom we shall disclose or transfer such information. You may at any time withdraw your consent for the collection and use of your information, including personal information (defined hereinafter) or sensitive personal data or information. However, please note that if you withdraw your consent, we may no longer be able to provide you with the corresponding service for which you have withdrawn your consent. It is hereby clarified that your decision to withdraw your consent will not affect the processing of personal information based on your previous consent prior to the withdrawal.
1.5 Please take a moment to familiarise yourself with our privacy policy. If you do not agree with any provisions of the Terms or this Privacy Policy, we advise you not to use or access White Hawk Sports.
- Type of Information Collected
2.1 You may be asked to provide your information anytime you visit, access, use, or browse White Hawk Sports. We may share information and use it consistent with the provisions of this privacy policy. We may also combine it with other information to provide and improve our products, services, content, and advertising.
2.2 You agree to provide information that is true, correct, up-to-date and accurate. You may access, amend, alter, or require deletion of your information, partially or fully, by contacting us at support@whitehawksports.com.
2.3 White Hawk Sports is not directed towards minors. We do not knowingly collect personal information from any user who is under 18 years of age. If we become aware that we have collected the personal information of a person under the age of 18 (eighteen), we will take steps to delete the information within a reasonable time frame. If a parent or guardian becomes aware that his or her child has provided his or her information on the White Hawks Platform without their consent, he or she shall contact us for the deletion of such information. In the event, in contravention of the Privacy Policy and Terms, a person below the age of 18 uses the services, we shall not be held liable or responsible for any damage or injury suffered by such a person.
We may collect a variety of information from you, including your name, password, mailing address, phone number, email address, and contact preferences, as well as any other usage and interaction details with us or our affiliates. We may collect such information that, when combined with other pieces of information available to us, could reasonably allow you to be identified (“personal information”). Personal information shall include, but is not limited to, your full name, personal contact numbers, residential address, email address, gender, or date of birth.
We may also collect, receive, process, or store certain sensitive personal data or information, consisting of, but not limited to:
2.5.1 Password
2.5.2 Financial information, such as bank account, credit card, debit card, or other payment instrument details;
2.5.3 Physical, physiological, and mental health conditions;
2.5.4 Any detail relating to the above personal information categories as provided to us for providing service; and
2.5.5 Any of the information received under the above Personal Information categories by us for processing, stored or processed under lawful contract or otherwise.
(Collectively, referred to as “sensitive personal data or information”).
- Use of Information Collected
We may collect, use, or process your information, including personal information and sensitive personal data or information, for the following purposes:
For creating and giving you access to your registered account on the Brooks Brothers Platform.
To develop, deliver, process, and improve our products, services, and content in order to personalise and improve your experience.
To inform you about our products, services, offers, updates, and upcoming events, including providing you with information in relation to order confirmations, invoices, technical notices, and security alerts.
For internal analytical and research purposes such as auditing, data analysis, and research to improve our products, services, and customer communications.
To meet any legal or regulatory requirement or comply with a request from any governmental or judicial authority.
To resolve any request, dispute, grievance, or complaint raised by you in relation to your use of the White Hawk Platform
To detect or monitor any fraudulent or illegal activity on the White Hawk Platform.
Disclosure of Information Collected
We may from time to time be required to disclose the information collected from you to our trusted third-party service providers who assist us in order to facilitate the provision of services and the purchase of products on the White Hawk Sports Platform. For instance, we may share your information with a third party payment gateway provider to process transactions on the White Hawk Sports Platform. By using the White Hawk Sports Platform, you consent to any such disclosure of your information to third-party service providers. We ensure that such third party service providers are bound by reasonable confidentiality obligations and/or use, maintain, and follow generally accepted industry and security standards with respect to such information.
We may also disclose your information when such disclosure is requisitioned under any law or judicial decree or when we, in our sole discretion, deem it necessary in order to protect our rights or the rights of other users, to prevent harm to persons or property, or to fight fraud and credit risk.
We may also disclose or transfer your information to any third party as a part of a reorganisation, sale of assets, division, or transfer of a part or whole of us. We shall ensure that the third party to whom we transfer or sell our assets will have appropriate confidentiality and security measures, at least as protective as those described in this privacy policy, to handle your personal information. You will have the opportunity to opt out of any such transfer if the new entity’s planned processing of your information differs materially from that set forth in this privacy policy.
A third-party payment gateway provider may be required to collect certain financial information from you, including, but not limited to, your credit or debit card number or your bank account details (collectively referred to as “financial information”). All financial information collected from you by such third-party payment gateway providers will be used only for billing and payment processes. The financial information collected from you is transacted through secure digital platforms of approved payment gateways that are under encryption, thereby complying with reasonably expected technology standards. The verification of the financial information shall be accomplished only by you through a process of authentication in which we shall have no role to play, and hence, we shall bear no liability in relation to the same. We shall neither be liable nor responsible for any actions or inactions of third party payment gateway providers or any breach of conditions, representations, or warranties given by them. We shall also not be obligated to mediate or resolve any dispute or disagreement between you and such third-party payment service providers.
While we make best efforts to ensure that your information, including personal information, financial information, and sensitive personal information or data, is duly protected by undertaking security measures prescribed under applicable laws, you are strongly advised to exercise reasonable discretion while providing personal information or financial information while using the services, given that the Internet is susceptible to security breaches.
Your information may also be transferred, stored, or processed in any country other than the one where you access the White Hawk Sports Platform. For purposes of sharing or disclosing data in accordance with the Privacy Policy, we reserve the right to transfer your information outside of your country. By using the White Hawk Sports Platform, you consent to the transfer of your information outside of your country and also within our affiliates, subsidiaries, and partners whose personnel and subcontractors, provided they have agreed to ensure the same level of data protection as prescribed under this Privacy Policy and the data protection laws of India. The information may be transferred in the event it is necessary for the performance of the services, operation of the White Hawk Sports Platform, and provision of products as agreed upon between us and the third party.
Security
The security of your personal information is important to us. We have implemented security policies, rules, and technical measures, as required under applicable law, including firewalls, transport layer security, and other physical and electronic security measures, to protect the personal information that it has under its control from unauthorised access, improper use or disclosure, unauthorised modification, and unlawful destruction or accidental loss. When you submit your information on the White Hawk Sports Platform, your information is protected through our security systems. Please note that we use international and industry-recognised standards as per applicable laws, rules, and regulations.
5.2 Your information is contained within secured networks and is only accessible by a limited number of authorised persons who have access rights to such systems or otherwise require such information for the purposes provided in this Privacy Policy. These authorised persons are also under an obligation to keep such information confidential.
Although we make the best possible efforts to transmit and store all the information provided by you in a secure operating environment that is not open to the public, you understand and acknowledge that there is no such thing as complete security, and we do not guarantee that there will be no unintended disclosures of any information or potential security breaches. You agree not to hold us responsible for any breach of security or for any action of any third parties that receive your personal information or for events that are beyond our reasonable control, including acts of government, computer hacking, unauthorised access to computer data and storage devices, computer crashes, breaches of security and encryption, etc.